Outdoor Structures UK
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Outdoor Structures UK
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Privacy Policy

Outdoor Structures UK (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled safely, transparently, and in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a purchase, or contact our team.

1. Information We Collect

We collect information to process your orders, improve your experience, and provide customer support. This may include:

Information you provide directly

  • Name
  • Billing and delivery address
  • Email address
  • Phone number
  • Payment information (processed securely by third‑party providers; we do not store card details)
  • Order history
  • Messages or enquiries sent via email, phone, or live chat

Information collected automatically

When you browse our website, we may collect:

  • IP address
  • Device type
  • Browser type
  • Pages viewed
  • Time spent on the site
  • Cookies and tracking data (see Section 7)

Information from third parties

  • Payment processors (e.g., Stripe, PayPal)
  • Delivery partners
  • Review platforms

2. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders
  • Provide customer service and technical support
  • Send order updates, confirmations, and delivery notifications
  • Improve our website, products, and services
  • Respond to enquiries
  • Detect and prevent fraud
  • Comply with legal obligations

We only use your data when we have a lawful basis to do so.

3. Sharing Your Information

We never sell your personal data. However, we may share it with trusted partners who help us operate our business, including:

  • Payment processors
  • Delivery and logistics providers
  • IT and hosting providers
  • Customer service tools (e.g., live chat)
  • Review collection platforms
  • Analytics and marketing tools

All partners are required to keep your data secure and use it only for the purpose of providing their service.

4. How We Store and Protect Your Data

We take data security seriously. Your information is stored securely using:

  • Encrypted systems
  • Secure servers
  • Access controls
  • Regular security monitoring

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

5. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Request a copy of your data (data portability)
  • Withdraw consent at any time (where applicable)

To exercise any of these rights, contact us using the details below.

6. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve site performance
  • Remember your preferences
  • Analyse website traffic
  • Support marketing and advertising

You can manage or disable cookies through your browser settings. For more details, please see our Cookie Policy.

7. Third‑Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

  • Privacy Policy
  • Terms and Conditions
  • Get Inspired - Blog
  • Contact Us

Outdoor Structures UK

Copyright © 2026 Outdoor Structures UK - All Rights Reserved.

Registered England & Wales 16965234

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We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

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