Welcome to Outdoor Structures UK. By accessing or purchasing from our website (outdoorstructuresuk.com), you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. About Us

Outdoor Structures UK [Your Business Address] Email: [Your Email] Phone: [Your Phone Number]

We supply outdoor structures, garden buildings, heaters, BBQs, outdoor play equipment, and related accessories across the United Kingdom.

2. Use of Our Website

By using our website, you agree to:

• Provide accurate information when placing an order

• Not misuse the website or attempt to interfere with its security

• Use our content only for personal, non‑commercial purposes

We reserve the right to update or change these Terms at any time.

3. Products & Descriptions

We aim to provide accurate product descriptions, images, and specifications. However:

• Colours, materials, and finishes may vary slightly

• Measurements are approximate

• Product availability may change without notice

If a product is unavailable after purchase, we will contact you with alternatives or a full refund.

4. Pricing & Payment

All prices are listed in GBP (£) and include VAT unless stated otherwise. We accept major payment methods displayed at checkout.

We reserve the right to:

• Change prices at any time

• Correct pricing errors

• Cancel orders where pricing mistakes occur

5. Order Process

When you place an order, you will receive an order confirmation email. Your order is only accepted once payment is processed and we send a dispatch confirmation.

We may refuse an order if:

• Payment cannot be processed

• The product is unavailable

• Fraudulent activity is suspected

6. Delivery

We offer UK‑wide delivery. Delivery times vary depending on the product.

By placing an order, you acknowledge that:

• Delivery dates are estimates, not guarantees

• Large structures may require access for delivery

• Missed deliveries may incur redelivery fees

Full delivery details can be found in our Delivery Policy.

7. Cancellations & Returns

You may cancel your order within 14 days of receiving your goods, provided the item is:

• Unused

• In original packaging

• In resaleable condition

Custom‑made or bespoke items cannot be cancelled or returned unless faulty.

Return shipping costs are the responsibility of the customer unless the item is defective.

For full details, please see our Returns Policy.

8. Faulty or Damaged Goods

If your item arrives damaged or develops a fault:

• Contact us within 48 hours for delivery damage

• Provide photos and order details

• We will arrange repair, replacement, or refund depending on the issue

This does not affect your statutory rights.

9. Warranties

Many of our products include manufacturer warranties. Warranty terms vary by product and brand.

Warranties do not cover:

• Misuse

• Improper installation

• Weather damage beyond normal UK conditions

• Wear and tear

10. Installation

Some products require professional installation. Outdoor Structures UK is not responsible for:

• Incorrect installation by third parties

• Damage caused during self‑assembly

• Groundwork or site preparation

Always follow the manufacturer’s instructions.

11. Liability

We are not liable for:

• Losses caused by improper use of products

• Business losses or loss of profit

• Delays outside our control

• Damage caused by incorrect installation

Our liability is limited to the value of the order.

12. Intellectual Property

All content on this website — including images, text, logos, and graphics — is the property of Outdoor Structures UK and may not be copied or reproduced without permission.

13. Privacy

We take your privacy seriously. Please refer to our Privacy Policy for details on how we collect and use your data.

14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be handled by UK courts.

15. Contact Us

If you have any questions about these Terms, please contact us