Built for the Long Term. Designed for Your Garden.

Based in the Midlands, supplying premium outdoor structures to homeowners across the UK.

Shop now

Delivery Information

Direct Supplier Delivery

Once you place an order, your details are securely passed to the supplier responsible for your product. They will arrange delivery directly with you, ensuring the process is smooth and convenient.

Delivery Timescales

Delivery times vary depending on the product, supplier, and your location. Most items are delivered within standard lead times provided by the supplier. You will receive confirmation and updates once your order is processed.

Delivery Communication

The supplier will contact you to confirm:

Your delivery date
Any access requirements
Any preparation needed before arrival

This ensures you know exactly what to expect.

Access Requirements

Please make sure your property has suitable access for delivery vehicles. If you have any concerns about access, let us know before ordering so we can check with the supplier.

Delivery Areas

Most suppliers deliver across mainland UK. Some remote areas may have limited availability or longer lead times. If you’re unsure, feel free to contact us before placing your order.

Damages or Issues

If your item arrives damaged or with missing parts, contact us as soon as possible. We will work directly with the supplier to resolve the issue quickly and efficiently.

Installation

Some products include optional installation services, depending on the supplier. If installation is available, this will be clearly stated on the product page.

Why We Use Direct Supplier Delivery